Chef Selection Orders received by 11:00am will be delivered by 17:00pm on the following day. Deliveries will occur from Tuesdays to Fridays in all major city centres being Bloemfontein; Cape Town; Durban; East London; Johannesburg and Pretoria by our nationwide couriers via overnight express delivery.
Deliveries to any other areas may take up to 3 days from the date of dispatch.
Custom made orders require up to 5 days notice to process before dispatch. Please therefore ensure that your orders are placed timeously.
Orders required for a specific date may be placed up to 1 month in advance, with a minimum of 5 days notice.
Daniela’s does not deliver on Good Friday; 25th and 26th December or 1st January.
To assist our courier, please include the recipient’s cell phone number to ensure that orders are delivered on the first attempt.
As most of our orders are gifts we do not enclose invoices with deliveries. If you would like a tax invoice emailed to you, please request this in the additional information/comments section.
PLEASE NOTE Whereas we’ll do our best to ensure delivery of your macaroons at your preferred time and date in terms of flagging our parcels, instructing our couriers and following up on all tracking data; we however cannot guarantee prompt delivery at a specific time on a certain date as we rely on 3rd Party couriers for our deliveries.
Please allow an additional day’s notice for processing at peak gifting periods, for example, Valentines Day; Mothers Day; Eid and Christmas.
For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself, who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf. Should no-one be in attendance at the time of delivery, the driver will keep the products and leave a notice at the delivery address to this effect. The driver will attempt to contact you to make new arrangements for delivery or collection. We reserve the right to charge an additional delivery fee should same be required. Our liability for failing to deliver the products timeously is limited to delivery being effected at a later agreed time at no additional charge. Please arrange that you or your authorised representative is available to accept your purchases at the delivery address and that appropriate access will be made available. On delivery, we will require you or your authorised representative to sign and print your or their name on a duplicate copy of the delivery note, to confirm receipt. We have outsourced all delivery and collection arrangements. Accordingly, we cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the deliverer, its directors, employees, sub-contractors, agents, representatives and/or affiliates.
We deliver to the recipient’s physical address (specified in the delivery address area), throughout South Africa. The cost per delivery is R 85.00 (including VAT) to a maximum of 5Kg’s. When an order is placed and the weight of which exceeds 5 Kg’s we will automatically contact you to discuss delivery costs and options.
Corporate orders will be looked at independently to offer the best cost price.
Orders for delivery to major centres accepted before 11h00 will be delivered the following business day. All other deliveries to remote areas will be delivered within 3 business days, provided the delivery details are correct.
Once your order has been accepted, if required, we will e-mail you a tracking number which will allow you to follow the progress of your gift box.
Delivery to hospitals, maternity wards, nursing homes, government buildings, etc. will be made to the relevant reception area.